Students in all of the StartX Interns tracks can expect to...

• Develop all-round abilities in execution, design and project management by working in a fast-paced start-up culture
• Lead key founder-facing programs, making a tangible impact on the Stanford entrepreneur community
• Interact with top Silicon Valley Serial Entrepreneurs, Mentors, Venture Capitalists, and Angel Investors
• Learn about all aspects of starting a company by being able to attend real-world workshops and talks from industry experts
• Get hands-on learning from the best Stanford entrepreneurs
• Gain future career opportunities by supercharging your network

We are looking for students who are...

• Curious about entrepreneurship
• Organized and able to manage multiple timelines in a fast-paced environment
• Quick and proactive learners
• Able to take feedback and incorporate it quickly
• Able to work both independently as well as in a team environment
• Willing to make StartX one of your top commitments this quarter

Select Your Track

StartX Med Track

This track is for (a) pre-med undergraduate students, (b) graduate students in the School of Medicine (or an adjacent field, such as bioinformatics), or (c) business-minded students with some experience in the medical field. In this track you will have the opportunity to rapidly grow your skills and expertise working directly with founder companies and providing operational leadership for StartX Med. We are looking for highly creative and adaptive team members to learn through understanding stakeholder needs, thoughtfully designing and delivering key experiences for founders, and ultimately maximizing the StartX Med entrepreneurs' abilities to collaborate with each other. This role may be a fit for you if you are interested in learning from founders and seeing up close what it takes to build a successful start-up. You can expect to rapidly grow your user research, relationship-building, communication and entrepreneurial skill sets.

Investor Relations Track

This track is for those inspired by the Silicon Valley funding landscape and how start-ups prepare to raise rounds, as well as those students who aspire to build a strong sense of what a good demo day pitch looks like through the StartX Community's built-in feedback loops. StartX helps connect our entrepreneurs with top investors in Silicon Valley and globally. StartX Interns in the Investor Relations track will need to learn how to manage investor communication, facilitate mentorship and coaching for founders, and monitor entrepreneurship and industry trends. You can expect to start out in the admissions process where StartX founders build their pitches and get feedback from experts in the community, and work your way up toward StartX's Investor Demo Day platform which brings together top Silicon valley investors along with the companies participating in the demo day event.

B2B / Industry Partnerships Track

This track is for students who aim to increase their exposure to corporate executives and knowledge of leaders in industry. StartX sources new corporate partners each year, based on real-world trends in the fastest growing industries around the world. Work side-by-side with StartX's top entrepreneurs and learn how to build a business development playbook that commands the attention of any corporate executive. StartX Interns in this track will begin with small single-industry market research projects, and work your way up to delivering live presentations to global Fortune 500 Executives. Along the way you can also expect to quickly sharpen skills in external relations, community-building and event design, as well as gain real-world experience in facilitation, communication and project management. If you are a graduate student with deep research experience in a specific industry, it can be eye-opening to uncover the inner workings of the real-world corporations that power your industry on the other side.

Content Creation / User Growth Track

Showcase your creativity and adaptability to craft stories, generate inspiring content, and learn + frame the narratives of what makes the best Stanford founders so successful all across the startup ecosystem. Students in this track will drive an overall social media strategy across the Stanford entrepreneurship community, lead first-hand interactions with the success stories and shared wisdoms that have led StartX entrepreneurs to so much success, and will be expected to conduct research, create social media plans, track and share results. You do not need to be a master in all fields but must have an eye for detail, be able to take feedback, meet deadlines, and be ready to learn fast to drive engagement. You can expect to gain real-world branding experience, interact with Stanford's top founders & mentors, and accumulate a portfolio of successful content, framed for individual audiences while learning how to effectively leverage an organization’s unique value to drive growth. Top performing StartX Interns in the B2C / User Growth track will earn the ability to lead StartX's entire content strategy.

Co-Managing Director, Student Accelerator

This track is for students who strive to lead StartX's Student-in-Residence Accelerator, with capacity to drive community-building, mentorship, education and resource delivery. Passion for the orgniazational mission and willingness to learn are a must. Explore how Stanford’s best student entrepreneurs operate and rapidly grow start-ups as they build strong foundations. You can expect to rapidly grow your user research, relationship-building, communication and experience design skill sets. Along the way, you will develop the ability to deeply understand the needs of founders, and design innovative ways for mutually-beneficial connections. StartX Interns in this track will begin with a small events management project, and work your way up to increasingly larger strategic components of the accelerator. If you demonstrate excellence in this role, you will also be considered for leadership roles when new StartX Interns join in the following quarter.

Internal Operations Track

This track is the best fit for students interested in understanding the role of C-level executives in an organization, and how to successfully navigate their way through the challenges that come with it. The success of the StartX community begins with our StartX team and the internal operations we strategize, craft, and execute. Students in this track can expect to manage and oversee daily business operations at StartX, addressing critical challenges that come along with these tasks, building team culture, owning operational projects, and ensuring that internal operations support StartX’s vision and strategy. Interns in this track will gain experience in project management, adult learning design, execution of a project life cycle, and entrepreneurial skill set. You should apply if you are the COO of a startup or interested in what a COO role entails.

Digital and Content Creator Intern

As a Digital and Content Creator intern, leverage your social media and marketing skills to increase the profile of StartX on Stanford's campus, in Silicon Valley and beyond. From TikTok video development to newsletter design, bring your full creative skillset as you amplify the voices of our exceptional founder community. Work closely with StartX leadership to define brand strategy, develop and post content and track outcomes. Depending on time committed, a stipend is available.

You can expect to...

• Develop all-round abilities in execution, design and project management by working in a fast-paced start-up culture
• Lead key marketing programs, such as newsletter and blog design
• Interact with top Silicon Valley Serial Entrepreneurs, Mentors, Venture Capitalists, and Angel Investors
• Create content and post on social media, tracking outcomes and impact
• Gain future career opportunities by supercharging your network

We are looking for students who are...

• Curious about entrepreneurship
• Organized and able to manage multiple timelines in a fast-paced environment
• Quick and proactive learners
• Able to take feedback and incorporate it quickly
• Able to work both independently as well as in a team environment
• Proficient in social media and content tools, or able to learn quickly

Responsibilities:

• Plan, organize, and promote key StartX events on campus, such as Campus Demo Day, info sessions, social gatherings, speaker events, and hackathons.
• Build and sustain strong relationships with campus accelerators, entrepreneurship organizations, student groups, communities, and faculty/staff.
• Serve as a StartX ambassador by representing and advocating for StartX at events on campus and sharing campus opportunities/resources with the StartX community.
• Actively source and engage with promising founders from across all schools to identify the next generation of entrepreneurial talent for StartX.

Qualities We’re Looking For:

• A passion for entrepreneurship and building strong communities.
• Enjoys attending and organizing events, and engaging with founders.
• A hustler: organized, fast-paced, highly motivated, and proactive.
• Well-connected on campus, ideally with leadership experience in student organizations related to entrepreneurship or technology.
• Bonus: Background or network in Computer Science/AI, Engineering, Sustainability, Medical and Business Schools.
• Strong sense of responsibility and conscientiousness: A minimum 6-month commitment is required, with flexible hours per week (to be discussed).

What is StartX:

StartX is the premier startup community, accelerator, and fellowship program for over 2500+ Stanford founders, offering support without requiring equity. We are the strongest network of Stanford entrepreneurs, spanning fields such as AI, healthcare, sustainability, and more.

Why volunteer for StartX:

Volunteering at StartX is an outstanding way to supercharge your career. Many former volunteers have gone on to found companies, join high-growth startups, or work at top venture capital firms. The experience provides unparalleled exposure to talented operators and the chance to learn from experienced entrepreneurs. You'll get to connect with a diverse group of founders at the early stages of their careers, giving you a front-row seat to the startup journey and building relationships that can last a lifetime. It's a unique opportunity to develop skills, grow your network, and gain insights that will set you up for success in the future.

Some former, volunteers, interns, and employees include:

• David Rosenthal - Founder of Acquired Podcast
• Alice Brooks - Partner at Khosla Ventures
• John Melas-Kyriazi - CEO of Standard Metrics
• Divya Nag Nahesh - Director of Health at Apple

An Event Volunteer is a fun, lightweight role that grants access to private events at StartX where you can listen to and meet with Stanford entrepreneurs, investors, mentors, and experts. The work is simple:

• Before the event: set up chairs, tables, food, print name tags, signage and feedback surveys
• During the event: registrations and check people in, help with food and drinks serving, clean up, direct people, collect feedback
• After the event: clean up

Qualities expected: proactive, team player, ready to help and get hands dirty, egoless

Benefit: access to listen to the talk and network during the event when the work is done. Create relationships with the founders.

Sample Projects: VIP Night, Midway Expo, Community Dinners with StartX Founders, Founder Talks, VC Panels, Unicorn Founders Panels.

Commitment

Minimum number of hours: 4 hours per event, 1 event per month, usually afternoon (2PM-6PM) or evening events (5PM-9PM), upon student availability

Quarters committed: minimum 6 months commitment. We need to train you and give you time to meet the community.

Why work for StartX:

Working at StartX is an outstanding way to supercharge your career. Many former interns have gone on to found companies, join high-growth startups, or work at top venture capital firms. The experience provides unparalleled exposure to talented operators and the chance to learn from experienced entrepreneurs. You'll get to connect with a diverse group of founders at the early stages of their careers, giving you a front-row seat to the startup journey and building relationships that can last a lifetime. It's a unique opportunity to develop skills, grow your network, and gain insights that will set you up for success in the future.

Some former interns and employees include:

• David Rosenthal - Founder of Acquired Podcast
• Alice Brooks - Partner at Khosla Ventures
• John Melas-Kyriazi - CEO of Standard Metrics
• Divya Nag Nahesh - Director of Health at Apple

The Event Coordinator Volunteer role offers the chance to manage the full lifecycle of events at StartX, from concept to execution, while gaining valuable experience and access to a vibrant entrepreneurial community. The work involves:

• Days before the event: Brainstorm event concepts with the team, source speakers, identify the target audience, create an event marketing and communication plan, and execute on it. This includes communicating with founders, creating lu.ma events, reaching out to speakers, attracting guests, and ordering food and drinks.
• Day of event: Set up chairs, tables, food, print name tags, signage, and feedback surveys. Handle registrations, check-in guests, help with food and drinks serving, direct people, collect feedback, and clean up after the event.
• Days after the event: Measure and analyze event success (e.g., attendance, speaker and guest satisfaction), and propose improvements.

Qualities expected: Proactive, team player, ready to help and get hands dirty, egoless.

Benefits: Access to private events at StartX with serial entrepreneurs, investors, StartX founders, unicorn founders, and renowned experts. You will have the opportunity to listen to talks and network during the event once your work is done. Build relationships with founders and gain hands-on experience in event and program management in a dynamic startup environment.

Sample Projects: VIP Night, Midway Expo, Community Dinners with StartX Founders, Founder Talks, VC Panels, Unicorn Founders Panels, Virtual Workshops, Roundtables, and Office Hours with renowned experts.

Commitment

Minimum number of hours: 10 hours/week

Quarters committed: Minimum 6 months commitment. We need to train you and give you time to meet the community.

Why work for StartX:

Working at StartX is an outstanding way to supercharge your career. Many former interns have gone on to found companies, join high-growth startups, or work at top venture capital firms. The experience provides unparalleled exposure to talented operators and the chance to learn from experienced entrepreneurs. You'll get to connect with a diverse group of founders at the early stages of their careers, giving you a front-row seat to the startup journey and building relationships that can last a lifetime. It's a unique opportunity to develop skills, grow your network, and gain insights that will set you up for success in the future.

Some former interns and employees include:

• David Rosenthal - Founder of Acquired Podcast
• Alice Brooks - Partner at Khosla Ventures
• John Melas-Kyriazi - CEO of Standard Metrics
• Divya Nag Nahesh - Director of Health at Apple

• Role description: You will curate the StartX education library, organizing resources such as one-pagers, top 10 lists (e.g., best GTM strategies), and templates for entrepreneurs.
• Benefits:
  • Access to the StartX Library and entrepreneurial learning resources during the internship.
  • Access to private events at StartX featuring serial entrepreneurs, investors, StartX founders, unicorn founders, and renowned experts.
  • Learn program management in a dynamic, fast-paced startup environment.
• Sample Projects:
  • Collect and organize templates, samples, and best practices for fundraising at seed and Series A stages.
  • Create a curated list of top resources (documents, videos, talks, etc.) on Product-Market Fit, Go-to-Market strategies, Sales, and Hiring for early-stage founders from the StartX Library and external resources.
  • Develop one-page cheat sheets to provide 101 education for entrepreneurs.

Commitment

• Minimum number of hours: 10 hours/week
• Quarters committed: Minimum 6 months commitment.

Why work for StartX:

Working at StartX is an outstanding way to supercharge your career. Many former interns have gone on to found companies, join high-growth startups, or work at top venture capital firms. The experience provides unparalleled exposure to talented operators and the chance to learn from experienced entrepreneurs. You'll get to connect with a diverse group of founders at the early stages of their careers, giving you a front-row seat to the startup journey and building relationships that can last a lifetime. It's a unique opportunity to develop skills, grow your network, and gain insights that will set you up for success in the future.

Some former interns and employees include:

• David Rosenthal - Founder of Acquired Podcast
• Alice Brooks - Partner at Khosla Ventures
• John Melas-Kyriazi - CEO of Standard Metrics
• Divya Nag Nahesh - Director of Health at Apple

Opportunity

The Program Manager, Students & Events position represents the opportunity to work closely with a world-class team of designers, founders, and Stanford students. Coordinate key on-campus events, drive our programming for student founders, and represent StartX externally to founder and staff applicants, potential partners, StartX community members and Stanford leaders. Build a warm, supportive community of 10-15 student founders, ensuring learning goals are met through high quality programming and mentorship. After two years excelling in this role, StartX is committed to helping you transition to another role - internally at StartX or at one of our community's start-ups. The main objectives for this role include:

• Coordinating programs for and building relationships with our Stanford student founders
• Creating a professional and seamless experience for partners and founders who lead workshops
• Creating a positive and memorable experience for all participants at StartX events, such that they want to continue engaging with and contributing to the community
• Serving as the face of StartX as Concierge at key community and public events
• Planning social and networking events for our entire community of founders
• Driving logistics for our largest on-campus event of the year - Campus Demo Day
• Contributing to a team culture centered around transparency, accountability, and personal growth, and one that relies on high-quality processes to achieve results

A Day in the Life:

• Spend 20 minutes reviewing tricky customer emails and providing updated templates for an outsourced Upworker to use in the future
• Finalize details for an afternoon event for new student founders, focusing on how to make students feel comfortable sharing their challenges
• Tour a potential location for Campus Demo Day, our largest event on Stanford’s campus
• Meet with Marketing to plan logistics for Stanford Fellow onboarding
• Welcome the new student founders to the afternoon event and make sure the event runs smoothly, follow-up on any questions or concerns

Role Metrics - no surprise here!

Weekly: Response time to student emails

Monthly: Student Teams meet 2+ Learning Goals

Quarterly: Student Founder Satisfaction Feedback

May be a fit if you:

• Love planning and executing logistics for events
• Are interested in learning about or want to continue a career in concierge services, event planning, program or project management
• Are comfortable welcoming and interacting with event participants
• Possess timely, professional communication skills - both in writing and verbally
• Enjoy a collaborative work environment
• Are extremely organized
• Are able to execute quality work, meet deadlines, and inspire those around them to do the same

We are deeply committed to Diversity, Equity and Inclusiveness.

StartX knows that diversity, equity and inclusion create innovation. We want to actively build a culture and community that embraces and values teammates and founders of all backgrounds and experiences. We highly encourage people of color and women to apply. Help us make change in the tech industry!

Benefits & Perks

Unlimited PTO (that we actually use!)

Team-wide breaks, including one week at Thanksgiving and two weeks at the end of the year

Paid Parental Leave

Career Development for one full day per week after spending 2 years in a role - use the day however you'd like for focused career development. After two years excelling in this role, StartX is committed to helping you transition to another role - internally at StartX or at one of our community's start-ups.

Opportunity to join StartX founders in ongoing and one-time learning experiences

Compensation

Compensation will be competitive and commensurate with experience. The expected base salary for this role is $78,000 to $83,000.

Opportunity

The StartX Marketing Manager position represents the opportunity to leverage your prior marketing experience to drive the growth of a community of world-class founders, mentors, and Stanford professors. Own key marketing initiatives, including attracting new StartX founders. You will drive marketing campaigns from beginning to end, track outcomes, update future messaging based on feedback from customers and proactively identify new marketing methods and outlets. The main objectives for this role include:

• Crafting messaging and email cadence based on audience profiles and interests
• Leveraging StartX systems to send and track marketing campaigns
• Identifying and developing additional marketing materials, from graphics to promotional videos
• Tracking outcomes of marketing campaigns
• Analyzing qualitative and quantitative data to continually improve and refine marketing campaigns
• Streamlining communication for all audiences across all StartX communication systems
• Contributing to a team culture centered around transparency, accountability, and personal growth, and one that relies on high-quality processes to achieve results.

May be a fit if you:

Love tracking campaign metrics and are energized by even incremental increases

Enjoy running marketing campaigns from start to finish, following steps meticulously and thoughtfully

Are comfortable learning a new mail merge system

Possess timely, professional communication skills - both in writing and verbally

Understand how to tailor messaging to different audiences and are driven to continually refine StartX’s understanding of our customers

Proactively surface questions, blockers and potential improvements

Have a proven track record of executing quality work, meeting deadlines and metrics, and inspiring those around them to do the same

We are deeply committed to Diversity, Equity and Inclusiveness.

StartX knows that diversity, equity and inclusion create innovation. We want to actively build a culture and community that embraces and values teammates and founders of all backgrounds and experiences. We highly encourage people of color and women to apply. Help us make change in the tech industry!

Benefits & Perks

Unlimited PTO (that we actually use!)

Team-wide breaks, including one week at Thanksgiving and two weeks at the end of the year

Paid Parental Leave

Robust health coverage

Career Development for one full day per week after spending 2 years in a role - use the day however you'd like for focused career development. After two years excelling in this role, StartX is committed to helping you transition to another role - internally at StartX or at one of our community's start-ups.

Opportunity to join StartX founders in ongoing and one-time learning experiences

Compensation

Compensation will be competitive and commensurate with experience. The expected base salary for this role is $89,000 to $94,000.

Opportunity

The StartX Program Manager - Start-up Incubation position represents the opportunity to work with a world-class team of designers, project managers, and data analysts who together construct StartX's offerings and who aim to be the world’s preeminent provider of experiential entrepreneurship education. Combine your problem solving skills with your passion for empowering the Stanford community to make real-world impact, and make sure 1300+ of Stanford's best entrepreneurs across 650+ companies are able to meet their key learning goals. After two years excelling in this role, StartX is committed to helping you transition to another role - internally at StartX or at one of our community's start-ups. The main objectives for this role include:

• Leading regular check-ins with StartX founders in order to understand their learning goals that will lead to start-up success
• Providing individualized support for all StartX founders who have unmet learning goals.
• Leveraging StartX systems, tools, mentors, resources and community in order to identify tailored learning experiences.
• Adjusting existing systems or events, or develop new ones, in order to meet learning goals.
• Documenting learnings and institutionalizing successful process improvements for future use.
• Contributing to a team culture centered around transparency, feedback, accountability, and personal growth, and one that relies on high-quality process to achieve results.

A Day in the Life

Lead check-ins with three teams who are new to StartX, deeply understanding their learning goals

Review the list of founders with unmet learning goals and decide which learning goals may be met by upcoming events

For founders whose learning goals are unlikely to be met by upcoming events, brainstorm alternative support the StartX community can provide

Join the Programs team for a run-of-show meeting preparing for an upcoming event

Meet with our software engineers to prioritize tech automation projects aligned to founder needs

Role Metrics - no surprise here!

Weekly: Email response rate to StartX founders

Monthly: % of Founder Learning Goals met

Quarterly: Founder Satisfaction Feedback

People who held this role previously went on to...

Join a start-up in product management and account management

Start their own company (and join StartX as a founder!)

Join a big tech company in project management and M & A

____________________________________________________________________________

Qualifications

Previous experience solving problems and finding solutions to challenges

A track record of high quality execution

Characteristics

Manages details while never losing sight of the big picture strategy

Thinks outside the box

A strong relationship builder who thrives in individual and small-group settings

Passionate about both the StartX Mission and entrepreneurship in general

Self-starter who thrives in an ambiguous but collaborative work environment

Excellent internal and client-facing communication capabilities

Team player who earnestly gives and receives feedback

Committed to developing efficient and replicable systems and solutions

Operates with a customer service orientation

We are deeply committed to Diversity, Equity and Inclusiveness.

StartX knows that diversity, equity and inclusion create innovation. We want to actively build a culture and community that embraces and values teammates and founders of all backgrounds and experiences. We highly encourage people of color and women to apply. Help us make change in the tech industry!

Benefits & Perks

Generous PTO (that we actually use!)

Team-wide breaks, including one week at Thanksgiving and two weeks at the end of the year

Paid Parental Leave

Career Development for one full day per week after spending 2 years in a role - use the day however you'd like for focused career development. After two years excelling in this role, StartX is committed to helping you transition to another role - internally at StartX or at one of our community's start-ups.

Opportunity to join StartX founders in ongoing and one-time learning experiences

Compensation

Compensation will be competitive and commensurate with experience. The expected base salary for this role is $80,000 to $86,000.

Opportunity

The Community and Campus Relations Manager is a dynamic and strategic role essential to the growth and success of StartX. This individual will be responsible for sourcing and training mentors, judges, and volunteers. Additionally, they will cultivate and maintain strong relationships across Stanford University's campus to enhance StartX's visibility and collaboration with various departments, entrepreneurship classes, student organizations, and stakeholders.

Responsibilities

Mentor, Judge, and Volunteer Management:

• Identify, recruit, and onboard mentors, judges, and volunteers who align with StartX's mission and values.
• Develop a framework to vet new community members, including mentors and judges.
• Develop and implement training programs to ensure all participants are
• well-prepared and effective in their roles.
• Maintain a database of mentors, judges, and volunteers, tracking their engagement and feedback.
• Ensure a positive experience for all StartX contributors and maintain ongoing relationships.

Campus Relations:

• Build and sustain relationships with key stakeholders across Stanford University, including faculty, staff, student organizations, and alumni groups.
• Represent StartX at campus events, meetings, and other forums to promote the organization and its initiatives.
• Collaborate with university departments to identify and leverage synergies between StartX and campus programs.

Event Coordination:

• Plan and execute events that facilitate interaction between StartX entrepreneurs and the Stanford community.
• Oversee a positive experience for founder admissions judging panels.
• Ensure events run smoothly and provide a high-quality experience for all participants.

Alumni Communication and Outreach:

• Develop and distribute materials to communicate opportunities for engagement with StartX.
• Help manage social media channels and newsletters to keep the alumni community informed and engaged.
• Create and deliver presentations to various alumni groups to increase awareness and involvement.

Program Development:

• Work with the StartX leadership team to develop programs that enhance the
• entrepreneurial ecosystem at Stanford.
• Gather feedback from mentors, judges, and volunteers to continuously
• improve the experience and impact of their involvement.
• Stay informed about best practices and emerging trends in community and campus relations to innovate and enhance StartX's strategies.

Key Role Metrics

• # of qualified and trained mentors and judges
• # of Stanford founder and volunteer applicants
• NPS of mentor and judge community members
• # of Stanford partnerships and co-sponsored events

Qualifications

• Bachelor’s degree in business, communications, or a related field
• 3+ years of experience in community relations, campus engagement, or a related role, preferably within a university or startup environment.
• Strong interpersonal and networking skills with the ability to build and maintain relationships with diverse stakeholders.
• Excellent organizational and project management skills, with the ability to handle multiple tasks and deadlines.
• Effective communication skills, both written and verbal, with experience in public speaking and presenting.
• Passion for entrepreneurship and innovation, with a deep understanding of the startup ecosystem.
• Proficiency in using CRM tools and project management software.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and growth within a dynamic and supportive community.
• The chance to make a meaningful impact by supporting the next generation of Stanford entrepreneurs.

Join StartX and be a key player in fostering innovation and entrepreneurship within the Stanford community. We look forward to welcoming a passionate and dedicated individual to our team!

Compensation

Compensation will be competitive and commensurate with experience.

Opportunity

The Program Associate position represents the opportunity to work with a world-class team of designers, project managers, and data analysts who together construct StartX's offerings and who aim to be the world’s preeminent provider of experiential entrepreneurship education. Build your design and project management skills and leverage your passion for empowering the Stanford community to solve real-world problems to create opportunities for optimal collaboration, training, and development of 1300+ of Stanford's best entrepreneurs across 650+ companies.

As a Program Associate, you may work on the following objectives:

• Building and refining your experience design, customer development and project management skills in order to constantly improve StartX's experiential educational offerings.
• Thoughtfully delivering key experiences that maximize our entrepreneurs' abilities to collaborate with each other and achieve their entrepreneurship goals.
• Contributing to a team culture centered around transparency, meritocracy, accountability, and personal growth, and one that relies on high-quality process to achieve results.

Responsibilities

Refine your Skillset:

• Proactively expand and refine your customer development and experience design skillset (e.g. reading and applying books such as Power of Moments by Chip & Dan Heath, Entrepreneur's Guide to Customer Development by Patrick Vlaskovitz, etc.)
• Proactively expand and refine your project management skillset (e.g. reading and applying books such as Predictably Irrational by Dan Ariely, The Ultimate Question by Fred Reichheld, Getting to Yes by Fisher, Ury and Patton, etc.)
• Utilize your growing skillset to develop, test and measure innovative solutions to StartX and founder challenges.
• Refine foundational professional skills, such as designing and facilitating meetings, measuring impact and influencing others to meet or exceed goals.

Experience Design & Customer Development:

• Contribute to the design, execution and evolution of highly memorable experiences that constantly raise the bar for quality of interactions that our startup founders have at StartX and with each other.
• Empower our community members to be deeply involved in the creation and execution of our product offerings, creating the conditions for them to work harmoniously with StartX teams, complementing each other every step of the way.
• In coordination with your teammates, build an understanding of the needs of entrepreneurs across a broad range of stages, industry, and experience levels, through a combination of structured needs finding and data analysis.
Understand the reasons why certain metrics are indicators of StartX's long-term success, and utilize a metrics-driven approach toward evaluating products, optimizing for the customer experience and managing projects.

Project Management

• In coordination with your teammates, maximize Startx outcomes through effective planning, preparation, communication, schedule management, goal setting, forecasting, and contingency planning.
• Proactively facilitate alignment of StartX's core values and organizational objectives with our customers' greatest needs to guide decision-making and execution.
• Ensure the delivery of lasting reusable work across StartX and minimizing the frequency of one-off or one-time results
• Increase impact and efficacy of StartX by identifying and facilitating collaboration opportunities across the team.

Cross-functional Collaboration

• Learn how and when to listen to staff feedback vs. customer feedback (or vice versa), push for findings vs. insights (or vice versa), and recognize when the unpopular/uncomfortable decision may be the right thing to do
• Serve as a resident champion for having statistically significant data and representative understandings, as well as encouraging staff members around you to do the same
• Foster constructive discussion across team members with a wide variety of backgrounds, deliberately separate opinions from evidence, and comfortably deliver critical feedback in constructive ways
____________________________________________________________________________

Ideal Candidate Profile

Qualifications

Bachelor’s or Master’s Degree in aligned fields An understanding of customer development, design thinking and/or project management frameworks The ability and willingness to learn to how to apply the above frameworks in order to determine and meet our founders’ needs

Characteristics

Demonstrates the capacity for data-driven strategic planning and hands-on tactical implementation Passionate about both the StartX Mission and entrepreneurship in general Self-starter who could thrive in an ambiguous but collaborative work environment Solid internal and client-facing communication capabilities Team player who earnestly gives and receives feedback Committed to learning about and developing efficient and replicable systems and solutions Operates with a customer service orientation

Compensation

Compensation will be competitive and commensurate with experience.